We Provide Free Delivery on all items to UK Mainland Only which is dispatched within 1 working day. For Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland, Europe there will be a surcharge but please contact us so we can provide you with a cost before you make the purchase. We use Royal Mail for smaller items and DPD/YODEL for bigger items. Ordering with Class Audio Direct is quick and simple, and if you wish to purchase express delivery this can be purchased on checkout.
If for any reason you do not receive your order when expected, please contact us. As delivery services are not 100% guaranteed, particularly during busy periods such as xmas, we do ask that you allow for an extra 1-2 days for delivery. If after a couple of days your order has still not reached you, contact us and we will investigate and resolve the issue.
30 days returns are accepted. Buyer must pay full cost of Shipping.We take extreme care to ensure that goods are examined for damage before packaging and sending. However, we understand that goods may be damaged in transit and in this case we offer a fast, replacement for any damaged item at our cost. We expect such incidents to be reported to us within 24 hours of delivery to enable us to process your replacement/refund as quickly as possible. If you are not happy with your item for any other reason, you may send it back to us in the original condition and packaging. As we deal with refurbished items the box the item comes in maybe damaged or may not come in its original box also please read the description as we sell graded items which is stated in the description so if you purchased a refurbished item please do not expect a sealed brand new item.